Privacy Policy

Introduction

Perth Bond Cleaner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us for quotes and bookings.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or booking
• Contact us via phone, email, or WhatsApp
• Fill out forms on our website
• Subscribe to our newsletter or updates

Automatically Collected Information

We do not currently use analytics or tracking tools for advertising purposes. Basic technical information (such as IP address) may be temporarily processed by our hosting provider or security services to maintain website functionality and prevent abuse.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our cleaning services
• Processing bookings and service-related enquiries
• Communicating with you about your cleaning appointments
• Sending service updates and important notices
• Improving our website and services
• Marketing and promotional communications only where you have provided consent
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., payment processors)
• When required by law or to respond to legal process
• To protect the rights, property, or safety of Perth Bond Cleaner, our customers, or others
• With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications
• The right to object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We do not currently use cookies for tracking, advertising, or analytics purposes. Basic cookies necessary for website functionality may be used by your browser or hosting provider.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: perthbondcleaners@gmail.com
• By phone: +61 452 366 782
• By WhatsApp: +61 452 366 782